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Privacy Policy

These terms were last updated 30th of May, 2024. If you have any questions regarding this Privacy Policy, please contact us at hello@byplenty.com.

By using this website you agree to our Privacy Policy, whether or not you have read it. We reserve the right to change, modify, add or remove any part any part of these terms at any time. All changes are effective immediately when we post them. You are expected to check these terms of service regularly to ensure you are aware of any changes.

Use of this website is at your own risk. We host our site on a reputable platform and take reasonable efforts to maintain and host the site. However, we make no explicit representations or warranties as to the safety or your individual use of the website. The terms, conditions and privacy policy contained on this page is subject to change at any time.

This website and its content is owned and operated by PlethoraCo Pty Ltd, an Australian company trading as Plenty Design (“we”, “us”, or “our”). The term “you” refers to the viewer or user of www.byplenty.com (the “Website” or “Site”).

PlethoraCo Pty Ltd operating as Plenty Design (“We”, “Us”, or “Our”) is committed to ensuring Your privacy while delivering exceptional services (“Services”). In this policy, We refer to You as “user”, “Customer”, “You”, or “Your”. To become a Customer of the Service, You need to register and create Your personal account through Our Website. During registration, We ask You to provide certain personal information. Providing such information is voluntary, but without it, You may not be able to access Our Services. By providing Your personal information, You consent to its use for delivering the Service to You.

Pursuant to applicable data protection laws:

If You live in a country within the European Economic Area, the processing of Your data and this Privacy Policy will be governed by the General Data Protection Regulation or Regulation [EU] 2016/679 (“GDPR”).

To register and navigate the Platform, you must be older than 16. We may, but are not obligated to, use your personal information to verify your age and ensure compliance with this restriction.

What Does The Personal Information We Collect Include?

Personal Information Provided by You: We collect first name, username, email address, Country, City, Street Address, and ZIP/Postal Code.

How do We use Your personal data?

We may use personal information in-house to:

  • Provide and operate the Services;
  • Develop, customize, expand, and improve Our Services;
  • Provide You with customer assistance;
  • Contact You with general or personalized service-related notices and promotional messages/emails;
  • Enhance Our data security and fraud prevention capabilities; and
  • Comply with any applicable laws and regulations.
  • To what extent and to whom do We disclose Your personal data?
  • We use personal information collected via Our Services for a variety of business purposes described below. We process Your personal information for these purposes based on Our legitimate business interests, to enter into or perform a contract with You, with Your consent, and/or for compliance with Our legal obligations. We indicate the specific processing grounds.

We use the information We collect or receive to:

  • Facilitate account creation and login process;
  • Send administrative information to You, such as product, service, and other related information and/or information about changes to Our terms, conditions, and policies;
  • Fulfill and manage Your purchases made through Our Website;
  • Enforce Our terms, conditions, and policies for Business Purposes, Legal Reasons, and Contractual requirements;
  • Manage User Account and keep it in working order;
  • Respond to legal requests and prevent harm. If We receive a subpoena or other legal request, We may need to inspect the data We hold to determine how to respond. We may disclose aggregate information about Users for such legal purposes;
  • Deliver services to the user; and
  • Conduct other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns, evaluating and improving Our Services, products, marketing, and Your experience. We will not use identifiable personal information without Your consent.

The information or personal data collected is only shared through reputable internal systems like Podia, ConvertKit, Dubsado, ThriveCart, Stripe, Paypal, etc. Your data is stored as long as we are in business. We never share, rent or sell your personal information or data.

Data Security

We do our best to protect your sensitive personal information. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We partner with reputable, industry standard third party services like Stripe or PayPal to ensure the security of your personal and payment information. These services ensure we never learn your credit card or payment information, and run using secure, SSL encrypted technologies. We cannot be held liable for the privacy of the information collected by third party sites or information that you voluntarily share with third party sites.

No method of transmission over the internet is ever 100% secure, and therefore any transmission of personal information is at your own risk. If there is a data breach, you will be notified within 72 hours.

Disclosure

We reserve the right to disclose your identity or other personal data about you:

  • To fully cooperate with any law enforcement authorities or court order.
  • To protect the rights, property, or safety of us, our customers or others.
  • If you violate our Terms of Service.

Will Your information be shared with anyone?

When You create an account with Us, You give Your consent that We may process or share data based on the following legal basis:

Legitimate Interests: We may process Your data when it is reasonably necessary to achieve Our legitimate business interests.

Legal Obligations: If We reasonably suspect that Your Account has been used for an unauthorized, illegal, or criminal purpose, You give Us express authorization to share information about You, Your Account, and any of Your transactions with law enforcement. We may disclose Your information where

We are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose Your information where We believe it is necessary to investigate, prevent, or take action regarding potential violations of Our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which We are involved.

For How Long Do We Keep Your Information?

We keep Your information for at least 2 years or as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep Your personal information as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When We have no ongoing legitimate business need to process Your personal information, We will either delete or anonymize it, or, if this is not possible, securely store Your personal information and isolate it from any further processing until deletion is possible.

If You request Your personal information to be deleted and Your account with Our Services to be canceled, We will cancel Your account and associated information to exercise Your right “to be forgotten”.

Where do We store Your data?

We store Your data on Our servers and use third-party storage providers to keep Your Data. Our data storage providers are contractually committed to protecting and securing Your data. Third-Party Service Providers that store or process Your Personal Information are contractually committed to keeping it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.

Account Information

If You would like to review or change the information in Your account at any time, You can log into Your account settings and update Your account or request such changes by notifying Us at camila@byplenty.com.

Opting out of email marketing

You can unsubscribe from Our marketing email list at any time by contacting Us via Our Contact Center by email at camila@byplenty.com. You will then be removed from the marketing email list; however, We will still need to send You service-related emails that are necessary for the administration and use of Your account.

Cookies & Web Beacons

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Web Beacons are small electronic files that allow us to access information such as visitor count, the number of individuals who have opened or clicked on a link in an email, and other related statistics.

When you use and access the Service, we may cookies or web beacons for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising.

Some content or features on our website are served by third party applications. These third parties may use cookies, web beacons or other tracking technologies to collect information about you when you use our website to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Refund Policy

Refunds to online training and courses are available only when the request is received within 7 days from the date of purchase. If you wish to request a refund for your course purchase, send a request via email to hello@byplenty.com. Refunds requested after 7 days of the date of purchase will not be granted.

You will no longer have access to the product(s) once the refund has been processed.

Site Access and Consent

Data Consent

By accessing or using the Website, you consent to the automatic collection of information such as your IP address, geographic location, the pages you visit, your computer and browser type.

When you manually provide information to us by filling out a contact form, signing up for a newsletter or digital download, booking an appointment, or purchasing a product or service, you consent to us collecting and using your information to provide you with the product or service you requested.

When you manually provide information to us, you will be provided with the option to express consent to get occasional and related marketing emails. If you do not provide consent to marketing or other email, your information will be permanently removed from our database after a period of 6 months from the date you initially provided your information and the purpose for which your information was provided has been fulfilled. This procedure ensures that we are not holding on to your personal information any longer than is necessary. This will not impact on your ability to manually provide your information again for another purpose, product or service at a later date.

If you would like us to remove any personal information, or would like to withdraw your consent to receive email or other materials from us, please email us at hello@byplenty.com and we will permanently remove your data immediately. Alternatively, you can click the Unsubscribe link that is included at the bottom of every email we send. Please keep in mind that if you choose to have your data removed, your access to or functionality of our products or services may be compromised.

Age of Consent

By accessing or using the Website, you represent and warrant that you are at least the age of majority in your country, state or province of residence. No one under the age of majority in their country, state or province of residence may provide information or personal data to our website.

We do not knowingly collect information or personal data from individuals below the age of majority. We take every measure possible to delete information or personal data submitted by individuals under the age of majority. If you believe we have received information from an individual under the age of majority, please send us an email at hello@byplenty.com.

In order to provide the Services/Products to You, We have the right to transfer Your data to the area of Service provision and process it there. By visiting or using Our Services, You consent to the storage of Your data on servers located in the country of Our residence (Australia).

Notification must be submitted to the following Designated Agent for these sites:

Name: Camila Meyer
Email: hello@byplenty.com

Changes to this Policy

From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.

As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.